I took an older desktop computer that would not boot up to Total Ctrl. Jonah Gosnell (the manager) performed an “on-the-spot” repair. He very methodically narrowed down the source of the problem (memory card gone bad), with me watching. I work in the computer field myself and very much appreciated that Jonah explained every step of what he was doing. The repair was done in 15 minutes, and he charged a very reasonable rate. I will recommend Total Ctrl to all my friends.
I recently had problems with my computer and sent a request by Thumbtack. Jonah responded right away. I set up an appointment and he was early and even called while he was on the way. His professionalism was unmatched by many of the people I have dealt with professionally. I would recommend him to ANYONE. If you need computer help you need to call Jonah first. You will not be disappointed and you will never need anyone else. He will be my go to guy from here. Rick H.
Jonah Gosnell of TOTAL CTRL is a wonderful and trustworthy person with whom to do business. He has worked on my computers several times and I have never had a complaint. He is prompt, his fees are very reasonable, and he is courteous and respectful of his clients. I needed a new computer in order to move from XP to Windows 7 or 8. He patiently gave me feedback on the computers I was looking at and then arrived with an appointment the next day at my house.once the new computer arrived. Within an hour, he had transferred all of the data from my old machine to the new machine, set everything back up, and answered any questions that I had. It was a breeze! I would recommend Jonah to anyone needing a “computer guy.” Thank you TOTAL CTRL!!!!
Jonah came out very promptly and was very efficient in doing the work I needed done.
Jonah was so nice and worked so hard on 2 laptops (one mine and the other my mother-in-laws) he did an awesome job and we will be calling again with any future laptop repairs!!
Jonah was excellent. I needed my computer tuned up (unneeded programs removed) and any virus removed. Jonah picked up my computer cleaned it up and returned it 7 hours later. Now it runs like new. Thank you, Jonah.
Jonah was very helpful in transferring my data from a destroyed laptop to a jump drive. He even did it for free when I donated him my old laptop. Would definitely recommend!
“I dropped off my desktop computer on Mon. late afternoon and it was ready on Wed. afternoon. Fast service and computer is running faster!”
“Efficient, effective, and Timely”
“quick efficient work”
Jonah has done two repair jobs for me. The last one was as a result of corrupted files. He picked up my computer and when finished brought it back to my house and set it up. Everything was handled in a professional manner.
THANK YOU, THANK YOU, THANK YOU, I can’t say Thank You enough, I have not
been able to log onto my computer for a month or more because of this error, I
found your tutorial on youtube and followed it with you step by step, and it worked.
I tried several tutorials before I got to yours and they didn’t work for me. I can’t tell
you how extremely glad I ran across your tutorial, THANK GOD, YOU ARE A BLESSING